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UptimeProject.io Privacy Statement

We, Kramer Ventures (hereinafter referred to as “UptimeProject.io” or “we”) via this privacy policy wish to hereby inform UptimeProject.io users and visitors of our websites as to the purpose, type and extent of the processing of personal information. Our websites and services are constantly being revised and improved. Corresponding thereto, this privacy policy shall regularly be revised and updated. This applies in particular to those procedures used by us to carry out usage analysis, as well as those used to measure the effectiveness of advertising methods and comparable services, in particular those belonging to third parties. The current status of each of these services can be found in the tabulation located at the end of this privacy policy statement.

We would also like to note the following as regards to the usage of service providers located outside of the European Union: UptimeProject.io is a service that is offered internationally. Thus, it extends not only beyond the federal republic of Germany, but also beyond the European Union. We operate worldwide and our users are scattered across this planet. We would prefer to use European service providers for particular services and service offerings, where such providers can deliver the required services at a comparable and competitive price and service level. However, we also wish to be completely transparent. For many of the services that we use there is simply no comparable, acceptable alternative. As a result we therefore employ the use of a range of service providers outside the European Union, in particular from the USA. We take steps to ensure that measures according to European Data Protection law are taken and applied so as to guarantee an adequate level of data protection.

Usage of Personal Data

We collect, process and use personal data (in accordance with the definitions of the General Data Protection Regulation) in order to provide our services. The promotion of our products and provision of information as regards product functions etc. to UptimeProject.io Users as well as other interested parties is a natural component thereof. The scope of the processing of the personal data concerned depends on whether our websites are merely being visited or alternatively being used by a UptimeProject.io User or more specifically if a registration as a user takes place.

The processing of personal data belonging to UptimeProject.io Users: Which information is saved and how is it used?

Information that is provided by the user:

When signing up for the UptimeProject.io platform the user must provide a valid email address.

The email address shall be used to send notifications regarding the UptimeProject.io website to the UptimeProject.io user. These notifications include for example login data, announcements, information etc.. UptimeProject.io users always have the possibility to unsubscribe from the newsletter and the individual module notifications (e.g. notifications regarding the status of the UptimeProject.io platform).

Information regarding the use of the UptimeProject.io Apps created by UptimeProject.io users:

When users are logged into their UptimeProject.io dashboard , the UptimeProject.io server automatically collects and composes an activity log which logs the way in which UptimeProject.io is used. This log includes information regarding the activity (including used storage space, number of logins, etc.), statistical data (such as e.g. browser type, date and time of access, cookies id and referrer URL) as well as the IP address of the UptimeProject.io-user.

Storage of cookies on your computer/device:

Cookies are tiny text files stored on your computer. Most frequently, cookies are stored for the duration of the current session, i.e. until you close your browser, but in some cases they are stored longer than this. A more comprehensive overview of the cookies we use as well as the possibility to object to the processing and collecting of data via cookies (i.e. to opt out) can be found in the table at the end of this privacy policy. We would like to take the opportunity to inform you in advance and separately of the following cookie technologies:

Session cookies for identification:

When you sign into your UptimeProject.io dashboard, UptimeProject.io automatically sets a cookie to recognize your browser (this is called a session cookie). This allows you to enter your password only once per session (when you log in), without being asked repeatedly to do so while editing your UptimeProject.io website. Most browsers accept cookies by default, but it is possible to change your browser settings to refuse all cookies. If your browser is set to refuse all cookies, UptimeProject.io will not function properly. You can delete cookies at any time, however, but will have to sign in again the next time you want to edit your UptimeProject.io site.

Advertising and analytics cookies:

Third-party services are used on UptimeProject.io and the websites of the UptimeProject.io users for advertising, analysis and quality assurance-related purposes. These services may set third-party cookies and/or pixel tags (web beacons), in order to be able to display specific regional or topic-targeted banners to you while you surf the web. Most browsers allow you to deactivate third-party cookies via the browser settings. Please note however, that this may affect the functionality of other sites outside of UptimeProject.io (forums, etc.). You can also choose to deactivate third-party cookies by going to the Network Advertising Initiative site and following the instructions there.

UptimeProject.io uses the following third-party services

Google:

UptimeProject.io uses Google Analytics from the American Google Inc.

Google Analytics:

Google Analytics is a web analysis service of Google Inc., (“Google”). Google Analytics stores cookies on your computer which allow you to analyze the surfing patterns of visitors to your website. The information generated by the cookie about your use of this website (including your IP address) will be sent to a Google server in the United States and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to report other website activity and internet-related services. If required by law, Google will pass along this information to third parties. Google will also pass along data to third parties for processing, provided this processing is done on behalf of Google. Under no circumstances shall Google connect your IP address with any other data held by Google. If you wish, you can adjust your browser settings so as to refuse cookies. Please keep in mind, however, that if you refuse all cookies, you will not necessarily have access to all functions of this website. By using this site, you consent to the processing of your data by Google as described above, for the aforementioned purpose.

You can find additional information on how Google handles data related to your person in its advertising network here: Advertising and Privacy.

Messages from UptimeProject.io

E-mail messages sent from @uptimeproject.io e-mail addresses may be sent using our e-mail system (sendgrid). The privacy policy of this service (sendgrid) can be found here: https://sendgrid.com/policies/privacy/.

Newsletter:

Our newsletter contains links and graphics to help us learn whether you actually read our newsletter and which topics/links interest you most. This allows us to improve our service and increase quality control. You can remove your consent to this user analysis via “unsubscribing” from the newsletter. An “unsubscribe” link can be found in every newsletter-mailing.

Access and Publicly Available Information

Administrative Access to the UptimeProject.io dashboard:

Please be aware that UptimeProject.io team members are also authorized in specific situations to access the administrative section (https://app.uptimeproject.io) of your UptimeProject.io dashboard when fulfilling customer service requests and tracking errors. This necessarily grants them the possibility to view all parts of your UptimeProject.io-app, including all password-protected areas. All members of our team are regularly trained in privacy and data protection sensibility and confidentiality in accordance with Article 5 of the German Federal Data Protection Act.

Sharing of Information

The data of UptimeProject.io Users shall not be sold to third parties. We shall not share or pass on any personal information without your explicit consent, unless:

If UptimeProject.io is acquired by another company, information including personal data could be transferred to the acquiring party within the framework of the relevant data protection provisions.

Your Rights

Information:

We are happy to inform you as to what personal information we have saved on you (right to information of the concerned party in accordance with §12 GDPR). This information is free, shall be processed immediately and is usually transmitted to you via Email (also via post upon request). In order to receive applicable and detailed information, please provide us with specifications as to the personal data or type thereof concerned(where possible). In order to ensure that the person requesting the aforementioned information is the person they present themselves to be, we require a proof of identity. This can be in the form of a copied identification document. Please blacken out or remove serial numbers and passport numbers from such copies. These copies shall only be used for the purpose of identification and for the processing your request.

In accordance with Article 15 of the General Data Protection Act, you are entitled to request that any personal data we collect on you be rectified, deleted or blocked. Any such requests can be sent to us in textform i.e. per post or via the following email address: support@uptimeproject.io.